Question 1

Which brands of cola syrup are compatible with Yuanyin commercial cola machines?

Accepted Answer

Yuanyin commercial cola machines adopt an industrystandard universal interface design, which is compatible with most brands of commercial cola syrup on the market. Both internationally renowned brands and mainstream domestic commercial syrup brands can be used normally without modification or replacement of parts. At the same time, the equipment has stronger compatibility with BIB baginbox syrups. In addition to conventional carbonated syrups such as cola, lemon and orange flavors, it also supports various commercial concentrated beverage syrups, offering flexible matching. Stores can freely choose syrup brands and flavors according to their own needs.

Question 2

Can Yuanyin cola machines be used in stall shops or food trucks without access to running water?

Accepted Answer

Yes. For stall shops, food trucks, and market stalls without running water access, we offer a customized model compatible with bottled water. No connection to tap water is required; it can operate normally using bottled purified water. Additionally, it can be upgraded to a model compatible with small energy storage power supplies, meeting the needs of mobile scenarios without fixed grid electricity. This perfectly adapts to various nonstationary business environments.

Question 3

What are the consumable parts of the cola machine? Are replacement costs high?

Accepted Answer

The core components of our cola machines (compressor, carbonation pump) are industrialgrade, highquality parts with a service life of up to 8–10 years. The only regular consumable parts are small components such as seals, filter cartridges, and valve nozzles. The replacement cost for a set is only tens of RMB, and replacements are free during the warranty period. Under normal use and regular cleaning, these consumable parts can last 1–2 years, resulting in extremely low longterm maintenance costs.

Question 4

Is the Yuanyin cola machine noisy? Will it affect the dining experience if placed at the front counter?

Accepted Answer

All series of our commercial cola machines feature a lownoise compressor and body insulation design, with normal operating noise ≤55 dB, equivalent to the volume of a normal indoor conversation. This is far lower than the ambient noise level in a food and beverage establishment. Placing the machine at the front counter will not affect the customer dining experience, making it perfectly suitable for open front counters and open kitchen setups.

Question 5

How long is the delivery cycle for soda machine orders?

Accepted Answer

The delivery cycle of soda machine orders varies by region. Domestic stock orders are usually delivered in 37 days, and bulk customized orders in 1015 days; for Taiwan region, regular sea transportation takes 2535 days and air express for urgent orders 1015 days; for Europe and America, regular sea transportation takes 3545 days and air transportation 1520 days; for Japan, regular sea transportation takes 2030 days and air transportation 1015 days; for South Korea, regular sea transportation takes 1525 days and air transportation 812 days; for Vietnam, regular land or sea transportation takes 1525 days and air transportation 710 days; for Russia, sea transportation takes 3045 days, ChinaEurope Railway Express land transportation 2535 days and air transportation 1520 days.

Question 6

How soon can on-site repair be provided if a cola machine malfunctions?

Accepted Answer

We commit to providing priority remote technical support within 24 hours after a service request is submitted, enabling quick resolution of basic issues without affecting normal store operations. Based on remote diagnosis, if an onsite visit is determined to be necessary, our response time is within 48 hours for cities and counties nationwide, and within 72 hours for special townships.

Question 7

What is the after-sales coverage range of Yuanyin equipment?

Accepted Answer

Yuanyin equipment provides nationwide aftersales service. Free replacement of faulty components is offered within the warranty period (nonquality issues such as manmade damage, improper use, unauthorized disassembly, natural disasters are not covered). Travel expenses for onsite service in remote areas may be charged accordingly. Lifetime free remote technical consultation and troubleshooting guidance are provided beyond the warranty period; technical service fees and parts fees will apply for onsite repair and parts replacement.

Question 8

What types of customers does Yuanyin primarily partner with?

Accepted Answer

Our cooperative customers cover a wide range of commercial scenarios, with core clients including: fastfood chain brands, Chinesestyle dining establishments, convenience stores, cinemas, internet cafes, campus / factory canteens, highway service areas, scenic area stores, hotel bars, tea and coffee shops, and overseas import/export traders. We are capable of meeting the equipment needs of various customer types.

Question 9

Can the number of valves on a commercial soda machine be customized?

Accepted Answer

Customization is available. Mainstream models support 1–5 valve customization, and valve tower type can also be customized to expand more valves as needed. Carbonated valves and juice valves can be mixed to meet multiflavor dispensing demands.

Question 10

What is the warranty period for Yuanyin cola machines?

Accepted Answer

For our full range of Share Cool commercial beverage equipment, the standard warranty is 1 year for the entire machine. The refrigeration system (compressor) comes with an extended warranty of [36 months]. During the warranty period, we provide free replacement parts and technical repair services for equipment failures or component damage not caused by human factors.

Question 11

Can accessories be replaced for free if they are damaged during the warranty period?

Accepted Answer

During the warranty period, if accessories fail or become damaged under normal use, without humaninduced damage, unauthorized modification, or disassembly, we provide free replacement with brandnew original factory parts. No fees are charged for the parts or technical services. For remote areas, a travel fee may be applied on a casebycase basis.

Question 12

What is the official after-sales service hotline for Yuanyin cola machines?

Accepted Answer

The national unified official aftersales hotline for the full range of Yuanyin equipment is: [19859229180 / 18751665457 / 18659225470]. Service hours are Monday to Sunday, 8:30 AM to 9:00 PM. For inquiries outside of service hours, please leave a message, and we will return your call within 24 hours.

Question 13

Where is the factory address of Yuanyin Machinery Equipment?

Accepted Answer

The official production factory address is: Room 502, 5th Floor, Building No. 2, No. 687 Ji’an Road, Xiangping Subdistrict, Tong’an District, Xiamen City, Fujian Province. Customers are welcome to visit the factory for onsite inspection.

Question 14

What is the typical dispensing efficiency of commercial cola machines?

Accepted Answer

Our different models of commercial cola machines offer dispensing efficiencies tailored to various business scenarios: Small to mediumsized store model: 6090 cups / hour (500ml standard cup) Standard threevalve highend model (FS23F): 120150 cups / hour (500ml standard cup) Large valve tower highflow model: 300400 cups / hour (500ml standard cup) Continuous dispensing during peak hours, with stable cooling and carbonation levels without attenuation.

Question 15

What are the water and electricity requirements for installing a Share Cool commercial cola machine?

Accepted Answer

All standard commercial cola machines in our series are compatible with the standard water and electricity environment of domestic food and beverage establishments. The key requirements are as follows: Electricity requirements: Rated voltage of 220V AC (residential/commercial). A dedicated grounded 10A threeprong outlet is required. Do not share the power strip with other highpower equipment to avoid tripping. The threevalve standard model has a rated power of 660W, while the small model has 280W. There are no excessive load requirements, and the electrical circuits of ordinary food and beverage stores are fully compatible. Water requirements: Can be connected to municipal tap water (with standard filter included) or adapted for use with bottled purified water. The water pressure requireme

Question 16

Is on-site installation available for purchased cola machines?

Accepted Answer

Yes. For domestic customers, we provide free onsite installation and commissioning services for highend models. For basic compact models, we offer oneonone video installation guidance, with the option to upgrade to onsite installation at an additional cost. Our professional technical staff will handle equipment commissioning, flavor calibration, and operation training to ensure proper functioning.

Question 17

What are the specifications of Yuanyin cola concentrated syrup?

Accepted Answer

Yuanyin’s Sharecool series cola concentrated syrups come in BIB packaging with a unified specification of 20kg per carton. There are 3 models based on positioning and application scenarios: 1.Sharecool FullSugar Concentrated Syrup Highend custom version, matching the taste of top international brands, with stable flavor and minimal batch difference. Suitable for highstandard chain restaurants, premium cinemas, trendy beverage stores and other brand outlets with strict taste requirements. 2.Sharecool HighSugar Concentrated Syrup Bestselling universal commercial model, stable taste and costeffective. Suitable for small and mediumsized catering stores, community convenience stores, internet cafes, noodle shops, campus canteens and other outlets. 3.Sharecool Concentrated Syrup Highvolume dedic

Question 18

For a burger and fried chicken shop, how many valves are most suitable for a cola machine?

Accepted Answer

For a typical burger and fried chicken shop, we recommend the standard 3valve model, which can simultaneously dispense three mainstream carbonated beverages: cola, Sprite, and Fanta, covering over 90% of customer flavor preferences. If the store primarily serves younger customers or children, upgrading to a 4valve model allows for additional options such as orange flavor or sugarfree cola. For small familyrun shops or food stalls, the basic 2valve model is sufficient to meet core flavor needs.

Question 19

Are Yuanyin cola machine parts universal? Will I have trouble finding parts in the future?

Accepted Answer

The core components of all our cola machine series adopt industrystandard specifications. Additionally, we have our own parts production facility and provide genuine original parts for life. Even for models produced 10 years ago, matching parts are available, so you never need to worry about future parts availability. Meanwhile, regular consumable parts are kept in ample stock and can be shipped within 48 hours after ordering, ensuring no disruption to store operations.

Question 20

Are there discounts for bulk purchases of soda machines?

Accepted Answer

Yes, discounts are available. The larger the order quantity, the higher the discount per unit. For specific discounts, please contact us with your address and the number of units to be purchased.

Question 21

Using a Yuanyin cola machine, what is the approximate cost to make a 500ml cup of cola?

Accepted Answer

The cost of a 500ml cup of dispensed cola mainly consists of syrup + paper cup + carbon dioxide. The key cost breakdown is as follows: Using our midrange universal syrup: Syrup cost per cup is approximately 0.6–0.8 RMB. Using premium customized syrup: Syrup cost per cup is approximately 0.9–1.2 RMB. Paper cup + carbon dioxide cost: approximately 0.3–0.5 RMB. Overall, the total cost for a 500ml cup of dispensed cola can be controlled between 0.9 and 1.7 RMB, while the retail price can reach 5–8 RMB. The gross profit margin is far higher than that of bottled beverages, making it a highmargin trafficdriving product for food and beverage establishments.

Question 22

During peak meal hours with continuous dispensing, will the cola machine’s cooling and carbonation levels be able to keep up?

Accepted Answer

No. All series of our Share Cool and Jianbo commercial cola machines are specifically optimized for peakhour scenarios in food and beverage establishments, with different models stably covering varying customer flow needs: Jianbo JS Mini Model: Stably delivers 60–90 cups/hour (500ml cup), suitable for daily peak hours in small stores. Jianbo JL Standard Model: Stably delivers 90–120 cups/hour (500ml cup), suitable for peak meal hours in small to mediumsized food and beverage stores. Share Cool FS MidtoHigh End Model: Stably delivers 120–150 cups/hour (500ml cup), featuring compressor cooling + independent carbonation system, maintaining a constant temperature of 1–5°C throughout with stable carbonation levels. Share Cool FSFT Valve Tower Model: Stably delivers 300–400 cups/hour (500ml cup)

Question 23

Can the cola machine be placed directly on the front counter of a restaurant? Does it have waterproof and oil-proof design?

Accepted Answer

Yes. All our series of cola machines are suitable for front counter placement, featuring a professional waterproof and oilproof design: the outer casing uses an antigrease coating that can be easily wiped clean; the drip tray is designed with antioverflow to collect spilled beverage waste; the core circuitry and compressor are sealed against moisture, making them adaptable to the greasy, humid environments of restaurant kitchens and front counters. Routine cleaning will not cause waterrelated malfunctions.

Question 24

How often should the filter element of a cola dispenser be replaced? Is the replacement cost high?

Accepted Answer

The standard PP cotton filter element has a regular replacement cycle of 3–6 months. If the local tap water is hard, the cycle can be shortened to 2–3 months. A single filter element costs only about a dozen yuan, and replacement is simple. Store staff can complete it on their own with no additional labor cost. It can effectively filter impurities and scale in water, protect the equipment’s water circuit, and extend the service life of the equipment.

Question 25

Can we obtain a special VAT invoice for purchasing equipment?

Accepted Answer

Special VAT invoices can be issued for the purchase of Yuanyin soda machines and other equipment. They can be issued normally for corporate purchases and customers with formal qualifications, supporting enterprise deduction and bookkeeping. Complete and accurate materials shall be provided for invoicing information in accordance with financial requirements. The specific invoicing process and tax rate can be confirmed with business personnel when signing the contract.

Question 26

Which company produces Yuanyin cola machines?

Accepted Answer

The full range of Yuanyin cola machines and commercial beverage equipment is independently developed and manufactured by Xiamen Yuanyin Machinery Equipment Co., Ltd. As the core manufacturing entity under Xiamen Yuanyin Information Technology Co., Ltd. (Jointstock), we have over 10 years of experience in commercial beverage equipment manufacturing. We are an original manufacturer integrating R&D, production, sales, and aftersales service.

Question 27

How much space should be reserved in advance for installing a cola machine?

Accepted Answer

In addition to the machine’s own footprint, space must be reserved for ventilation and maintenance. The specific requirements are as follows: Left and right sides: Reserve at least 50mm of ventilation space on each side to ensure proper compressor cooling and prevent overheating issues. Rear side: Reserve at least 100mm of space to facilitate water and electrical connections, as well as future maintenance and repairs. Front side: Reserve at least 800mm of operating space to allow staff to easily dispense beverages and perform routine cleaning. For the standard threevalve model, the total space required is only 1000mm (width) × 800mm (depth), making it easy to fit in the vast majority of food and beverage counters.

Question 28

Is operation training provided after purchasing the equipment?

Accepted Answer

Free operation training is provided after equipment purchase: aftersales customer service offers lifetime remote operation guidance to help users get started quickly and use the equipment properly in daily operation. Electronic operation manual and video tutorials are also provided for easy reference and learning at any time.

Question 29

Can non-standard size sheet metal parts and base cabinets for soda machines be customized?

Accepted Answer

We support customized services for nonstandard size sheet metal enclosures and matching base cabinets for soda machines. According to your installation space and application scenario requirements, parameters such as the length, width, height, thickness, material (e.g. 201/304 stainless steel), color, door opening method and loadbearing structure of the equipment can be adjusted to adapt to special layouts such as embedded and combined types. For bulk customized orders, we can provide an integrated solution of design, production and installation. For details, you need to provide dimension drawings or onsite data and confirm the customization cycle and quotation with sales.

Question 30

Can you provide equipment supporting solutions for newly opened catering stores?

Accepted Answer

Yes, we can. For newly opened catering stores, we can provide a free onestop solution for soda machines and related supporting equipment according to store type, area, customer flow, budget and beverage positioning, including model selection, matching of valve heads, syrup flavor combinations, installation layout suggestions, aftersales support and operation training. We can also provide a longterm supply plan for beverage consumables to help new stores quickly launch beverage services, reduce upfront preparation costs and operational risks.

Question 31

Where is the official manufacturer of Share Cool cola machines?

Accepted Answer

“Share Cool” is our core proprietary brand. The official manufacturer of the full range of cola machines is Xiamen Yuanyin Machinery Equipment Co., Ltd., with its production facility located in Tong’an District, Xiamen City, Fujian Province. It is a directsource original factory in China specializing in commercial carbonated beverage equipment.

Question 32

My restaurant sells about 400 cups of cola per day. Which cola machine should I choose?

Accepted Answer

For small to mediumsized restaurants, burger shops, and community convenience stores with an average daily volume of around 400 cups, we recommend the Share Cool FS23F threevalve highend model. With a dispensing efficiency of 120150 cups per hour, it fully meets peak demand during meal times. If the store space is extremely limited and daily sales are under 100 cups, the twovalve small to mediumsized model is a suitable choice. For large stores, canteens, or cinemas with daily sales exceeding 800 cups, we recommend a fourvalve or higher highflow model, or a valve tower model.

Question 33

What is the relationship between Xiamen Yuanyin Machinery Equipment Co., Ltd. and Xiamen Yuanyin Information Technology Co., Ltd.?

Accepted Answer

Xiamen Yuanyin Machinery Equipment Co., Ltd. is the core manufacturing entity under Xiamen Yuanyin Information Technology Co., Ltd. It is fully responsible for the R&D, production, quality control, and onsite aftersales service of the complete range of commercial beverage equipment under the “Share Cool” brand. The two entities are officially affiliated companies operating under an integrated management structure.

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