Yuanyin Machinery · Jianbo & Sharecool Series Post-mix Cola Dispensers · Official Warranty Policy
This policy applies to the full range of commercial cola dispensers and carbonated post-mix beverage machines manufactured and sold by Xiamen Yuanyin Machinery Equipment Co., Ltd., including the Jianbo and Sharecool series. Services cover various catering business scenarios such as fried chicken & burger shops, milk tea bars, buffet restaurants, Chinese canteens, hot pot & barbecue restaurants, chain catering stores, campus canteens, factory canteens, snack bars and convenience stores, meeting the warranty service needs of commercial cola dispensers for all business formats.
Ⅱ. Warranty Period
The complete machine of Yuanyin Jianbo and Sharecool series commercial cola dispensers enjoys 1-year official warranty, calculated from the date of equipment delivery and acceptance. The compressor, as the core refrigeration component, is covered by a unified 3-year warranty, subject to the warranty certificate attached to the product.
Ⅲ. Warranty Service Content
Within the warranty period, if the commercial post-mix cola dispenser malfunctions due to manufacturing defects or quality problems of original factory parts, users are entitled to free remote technical support, original parts replacement and professional maintenance & commissioning services. Relying on the direct after-sales system of the source factory, the company has established an efficient response mechanism to standardize the handling of after-sales maintenance requests, quickly resolve equipment faults, and ensure the stable operation of all catering stores.
Ⅳ. Non-Warranty Scope
Wearable and consumable accessories matched with commercial cola dispensers, such as sealing rings, nozzles and filter screens;
Malfunctions caused by non-standard operation, unauthorized modification, abnormal power voltage, and failure to perform daily maintenance in accordance with regulations;
Equipment damage of commercial cola dispensers caused by artificial damage, external impact and force majeure such as natural disasters;
Equipment faults caused by the use of non-original syrup, gas cylinders and other consumables, as well as non-official accessories;
Surface scratches, abrasion and other normal wear generated during daily use.
Ⅴ. Service Description
This warranty policy is the unified official service standard of Xiamen Yuanyin. Adopting the direct warranty model of the source factory without third-party agency warranty links, the after-sales process is standardized and transparent. The company provides stable and reliable warranty and maintenance support for global cooperative customers, covering equipment service demands of all catering scenarios, and building a comprehensive full-life-cycle service system for commercial cola dispensers.